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Leaders Don't Command: Inspire Growth, Ingenuity, and Collaboration by Jorge Cuervo

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4

An Overview of Systems Thinking

When I started coaching, Dick Motta, a veteran NBA coach, told me that the most important part of the job takes place on the practice floor, not during the game. After a certain point you have to trust in the players to translate into action what they’ve learned in practice…. Once the players have mastered the system, a powerful group intelligence emerges that is greater than the coach’s ideas or those of any individual on the team. When a team reaches that state, the coach can step back and let the game itself “motivate” the players.

—Phil Jackson, Sacred Hoops

What Is a System?

This chapter will provide an overview of systems thinking. We have seen that the leader plays a role in the system, but what do we ...

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