Foreword

 

 

 

“Great idea boss … you go first.”

Have you ever been in a really good learning event when someone challenges the proceedings by telling the organizers that they got the invitations wrong? The remark usually falls along the lines of acknowledging the value of the course content, but that it needs to be taught to the boss or “those other people” first. In other words, “I can’t really put this into practice until my boss goes first.”

Surprisingly later in my career, as I sit in management meetings I hear a similar complaint. A senior leader will say, “This organization would work so much better if only employees would act differently.” ...

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