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Why services aren’t enough

Jeff Immelt, Chairman and CEO, General Electric and Tim O’Reilly, CEO, O’Reilly Media, talk about transforming the role of the CIO and creating the role of Chief Digital Officer to meet the challenges of of a changing market and the need to “grab this next wave of the Information Age.” And here’s a teaser: trust, purpose, and culture are critical.

from Next: Economy 2015 by Jeff Immelt, Chairman and CEO, General Electric and Tim O’Reilly, CEO, O’Reilly Media

How I Did It LIVE: Powerful Stories of Strategic Business Leadership from the World’s Top CEOs

Significant platform shifts forced Brad Smith, President and CEO of Intuit, to examine how the company should embrace connected services to create the “next chapter of great.” To help Intuit compete, the company created a program for unstructured time, which allowed employees to work on innovative experiments and led to $100 million in profit.

from How I Did It LIVE: Powerful Stories of Strategic Business Leadership from the World’s Top CEOs by Brad Smith, CEO, Intuit

How to Create an Open Organization

Transparency, open feedback, and being inclusive are all key characteristics of Red Hat, the leading open source software company. Jim Whitehorse, CEO, explains his philosophy of “thermostats and thermometers” (informal leaders and those who follow).

from How to Create an Open Organization by Jim Whitehurst, CEO, Red Hat

10 to 5,000: What to expect when scaling a company

Previously at Facebook and Google, Molly Graham is now COO of Quip, so she’s seen fast growth across teams and companies. To counteract the emotional and overwhelming feeling of leading a team that’s scaling quickly, she developed and delivered advice for her teams. It starts with “give away your Legos.”

from Cultivate Conference 2015 by Molly Graham, COO, Quip

When Your Employees Are Most Likely to Quit

There is, in fact, a very specific time of the year that employees are more likely to quit. It’s crucial to engage employees leading up to that time and ensuring their work is rewarding, which according to a study performed by Entelo/MRINetwork, is more important than a bonus.

from When Your Employees Are Most Likely to Quit by Amy Gallo, Editor Harvard Business Review

Flexibility needed: Not just for on-demand workers

What is the economic price of an inflexible workplace? Anne-Marie Slaughter forwards the argument that the “work of taking care of each other” is as important as working for money. Companies need to support employees with flexible schedules and needs, not just for that one employee, but also the larger issue of caring for future generations. Work doesn’t need to be fixed, life sure isn’t.

from Next:Economy 2015 – San Francisco, California by Anne-Marie Slaughter, President and CEO, New America

4 Lessons from the Best Family Businesses

This case study examines and identifies four traits of long-lasting and successful family businesses. Good governance practices are critical, but also balanced with specific traits of their leaders, including finding talent, investing early, creating a succession plan, and guiding employees where the future is going.

from 4 Lessons from the Best Family Businesses by Claudio Fernández-Aráoz

Controlling Your Emotions During a Negotiation

Don’t let your emotions tank the deal. Practice is critical ahead of an important negotiation, as well as reframing the difficult situation so both parties feel the shared pain. Learn these best tips from a Harvard Business School professor.

from Controlling Your Emotions During a Negotiation by Alison Wood Brooks, assistant professor, Harvard Business School

Situational awareness: This is not the data you’re looking for

You can find the secrets to success in data. Simon Wardley thinks big, but uses humor to illustrate how a map is a much better plan than a SWOT diagram. Situational awareness is not just for war, but also for the boardroom.

from Strata + Hadoop World London 2015: Complete Video Compilation by Simon Wardley, Senior Principle, Leading Edge Forum (CSC)

What Really Influences Employee Motivation

Employee motivation plays a massive role in a successful business, and it affects your customers too. Investing in company culture will create happier employees, happier customers, and a stronger company and bottom line.

from What Really Influences Employee Motivation by Lindsay McGregor; Neel Doshi, Vega Factor and Harvard Business Review

Laurel Ruma is a Strategic Content Director at O’Reilly Media. She’s had many roles at O’Reilly, including Director of Talent and Acquisitions, Gov 2.0 Evangelist, editor, and chair for a number of conferences, such as Cultivate, Gov 2.0 Expo, Where 2.0, and OSCON Java. She is the co-editor of Open Government, O’Reilly Media, 2010.

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