CHAPTER 10

APPRECIATES EXCELLENCE

AN INTRODUCTION TO APPRECIATING EXCELLENCE

Leaders ensure that people are rewarded for work that delivers results and they recognise people who live up to shared values. Always looking to challenge their own thinking and assumptions, they embrace multiple perspectives. They encourage innovative thinking and constantly seek to generate the small improvements in performance that make the biggest impact. They look outside the organisational boundaries for inspiration and new thinking. Creating an environment in which people feel valued for speaking honestly and encouraged to share ideas and beliefs is important to them.

RECOGNITION ...

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