Lead More, Control Less

About the Authors

ADECADE AGO MARVIN WEISBORD AND SANDRA JANOFF were invited by the Federal Aviation Administration to lead a conference on managing gridlock in the skies. It was one of dozens of similar meetings that led to this book. In that project they witnessed a consequential example of leaders defying convention. For years assigning priorities to air traffic was a contentious source of mistrust among airway users. FAA leadership decided on an unprecedented strategy—inviting all the concerned parties to act in concert, not just talk. Major airlines, freight carriers, pilots, flight attendants, business flyers, the military, safety experts, and controllers sent key leaders. Midmorning of the first day, one airline executive, frustrated by ...