The Author
David A. Shore
One of America's leading authorities on managing change initiatives and gaining a competitive advantage, David A. Shore, PhD, is a former associate dean of Harvard University's School of Public Health. During his two decades as a Harvard faculty member and executive director of the school's Center for Continuing Professional Education, Shore founded and directed the flagship executive programs Forces of Change: New Strategies for the Evolving Health Care Marketplace, the Trust Initiative, and the Certificate Program on Launching and Leading Successful Change Initiatives. The last of these programs is based on the Project Activation Management System (PAMS), which he developed.
He has served on and chaired numerous ...
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