Chapter Summary

FCAPS is the acronym for a model of network management and consists of five levels: fault management, configuration, accounting, performance, and security.

At the fault management level, network problems are found and corrected and potential future problems are identified and prevented, minimizing network downtime.

At the configuration management level the operation and configuration of the network is monitored and controlled. Hardware and software changes and updates, including new equipment configurations and software patches, are coordinated, including a back-out plan. If anything should go wrong during a hardware or software update the back-out plan provides for an “undo” function. Configuration management also provides for ...

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