Common problems

In this section, we will look at ways to troubleshoot some common problems with a Koha installation. Other than software bugs, most other problems stem from improper server or application configuration. For each problem, we demonstrate diagnosis and rectification steps.

Apache2 web server is down

If the Apache2 web server is down, you will not be able to connect to the server; you should see something like this.

Apache2 web server is down

In such a situation, the first thing to check would be the status of the Apache2 server.

Let's run the command:

koha@linux:~ # sudo /etc/init.d/apache2 status 
Checking for httpd2:                                           unused 

If Apache2 is not running, run this ...

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