Chapter 10. Troubleshooting

In this chapter, we will look at ways to troubleshoot problems with our Koha installation. If you are responsible for ensuring the availability of your Koha installation, troubleshooting is a key skill that you will need to develop. You may face problems during installation, during upgrades, or when users use the system in new ways.

We will first look at the community tools and resources available to you for help:

  • Koha's Mailing lists
  • Koha's IRC chat
  • Koha's bug tracker
  • Koha's Git repository

We will also look at ways to troubleshoot and fix some common problems:

  • Apache2 web server is down
  • MySQL database server is down
  • Zebra search is not returning any results
  • Zebra index rebuild is not working
  • Parser problems
  • Over dues e-mails not ...

Get Koha 3 Library Management System now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.