History provides experience cheaply
—Leslie Hannah, the U.K.’s first Professor of Business History1
This author’s interest in Organizational Memory (OM) and Experiential Learning came about organically through several unconnected observations in the 1970s and 1980s whilst working for the Financial Times in London.
The period spanned a decade of commercial activity in the United Kingdom that registered an event—seemingly more accidental than planned—that had a seminal effect on the country’s economic prospects. It happened when the majority of workers stopped being paid weekly in cash and bank accounts became the norm for the majority of citizens for the first time, a choice ...