Copyright

March 1999 • 9903

A U T H O R :Amy NewmanOrganization Blueprint, Inc.195 Mayfair AvenueFloral Park, NY 11001Tel.: 516.328.8129E-mail: anewman@orgblueprint.comWeb: http://www.orgblueprint.com

Amy Newman is co-principal of Organization Blueprint, Inc., which helps companies increase intellectual capital through organizational and employee development. She has worked as a training and HR internal consultant. Amy holds an M.S. degree in Human Resource Management.

Editor

Cat Sharpe

Associate Editor

Sabrina E. Hicks

Production Design

Anne Morgan

ASTD Internal Consultant

Phil Anderson

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