Addressing the Limitations of Conventional KM
Making much better use of hindsight—the subject of this text—is not rocket science, which makes it difficult to understand why it has not yet been better formalized as a learning tool for decision making. The process outlined here, called experience-based management (EBM), has a number of unique features that address the various limitations of traditional KM approaches to corporate decision making in the land of “here today and gone tomorrow.”
It introduces and clarifies the term “organizational memory.” Although other related terms are more frequently referred to (such as institutional or corporate memory, corporate experience, or even corporate/management history), the use of this lexicon is deliberate. ...
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