Knowledge Management

The Rearview Mirror Analogy

What they are all saying is that experience, its accurate recall and the ability to learn from one’s own employer’s OM is like the rear view mirror on a car. Without it, one has to continually crane one’s head to make navigational decisions. At best, drivers get themselves a stiff neck; at worse, they can have a fatal accident. Translated into business speak, their “lesson of history” is that in the world of continuous learning, OM is a factor of production that needs management, just like any other business asset. And the beauty of it is that the evidential base to allow all this to happen is close at hand. It is in the building, and it has already been paid for at great expense. All that has to be done is to capture ...