Knowledge Management

Productivity’s Top-Down Responsibility

My own supplementary explanation is that modern business and business education thinks management is mostly about leadership, the instruction for which is typically to develop assertiveness, communication, employee motivation, and networking skills (Kransdorff, 2006). It is a subject that features highly in most curricula but not the key competence of decision making, which rarely appears as a dedicated subject. Alongside this, productivity is generally considered to be an operational issue for workface employees, whose skills need to be updated constantly to accommodate changing circumstances. In fact the onus for productivity is really management’s, for without better top-down decision making, any improvement ...