Knowledge Management

Where OM Resides

OM has two repositories: the institution’s archives and individuals’ memories, the former’s composition being prior data and information, specifically internally generated documentation to do with the organization’s activities. This includes intellectual property (patents; copyrights; trademarks; brands; registered design; trade secrets and processes, whose ownership is granted to the company by law; licensing; and partnering agreements), details of events, products and individuals (including relationships with people in outside organizations and professional bodies), relevant published reference material, and, importantly, institution- created knowledge. Its application is only possible if it can be accessed, necessitating ...