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Knowledge Management Toolkit, The by Amrit Tiwana

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Chapter 12. Prototyping and Deployment

Prototyping and Deployment
 

Try a thing you haven't done three times. Once, to get over the fear of doing it. Twice, to learn how to do it. And a third time, to figure out whether you like it or not

 
 --Virgil Thomson.

IN THIS CHAPTER

  • Make an informed decision about the need for a pilot knowledge management deployment.

  • Select the right nontrivial and representative pilot project.

  • Identify and isolate failure points in pilot projects.

  • Understand the knowledge management system life cycle.

  • Understand the scope of knowledge management system deployment.

  • Identify and avoid the traps in the RDI methodology to maximize payoff.

  • Use the RDI methodology ...

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