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Knowledge Management Toolkit, The by Amrit Tiwana

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Chapter 11. Developing the KM System

Developing the KM System
Developing the KM System
 

Now, if estimates made before the battle indicate victory, it is because careful calculations show that your conditions are more favorable than those of your enemy; if they indicate defeat, it is because careful calculations show that favorable conditions for battle are fewer. With more careful calculations, one can win; with less, one cannot. How much less chance of victory has one who makes no calculations at all!

 
 --Sun Tzu in The Art of War

IN THIS CHAPTER

  • Define the capabilities of each layer of the KM system ...

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