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Knowledge Management Toolkit, The by Amrit Tiwana

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Chapter 10. Creating the KM System Blueprint

Creating the KM System Blueprint
 

He that would perfect his work must first sharpen his tools.

 
 --Confucius

IN THIS CHAPTER

  • Develop the knowledge management architecture.

  • Understand and select the architectural components.

  • Design for high levels of interoperability.

  • Optimize for performance and scalability.

  • Understand repository life-cycle management.

  • Understand and incorporate requisite user interface considerations.

  • Position and scope the knowledge management system.

  • Make the build-or-buy decision and understand the tradeoffs.

  • Future-proof the knowledge management system.

To remain sustainably competitive, companies must effectively and efficiently ...

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