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Knowledge Management Toolkit, The by Amrit Tiwana

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Chapter 8. Knowledge Audit and Analysis

Knowledge Audit and Analysis
 

A great deal of intelligence can be invested in ignorance when the need for illusion is deep

 
 --Saul Bellow

IN THIS CHAPTER

  • Understand the purpose of a knowledge audit.

  • Use Bohn's Stages of Knowledge Growth framework to measure knowledge.

  • Identify, evaluate, and rate critical process knowledge.

  • Select an audit method.

  • Congregate a preliminary knowledge audit team.

  • Audit and analyze your company's existing knowledge.

  • Identify your company's k-spot.

  • Choose a strategic position for your knowledge management system.

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