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Knowledge Management Toolkit, The by Amrit Tiwana

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Chapter 7. Infrastructural Foundations

Infrastructural Foundations
 

Knowledge is the small part of ignorance that we arrange and classify

 
 --Ambrose Bierce

IN THIS CHAPTER

  • Choose IT components to find, create, assemble, and apply knowledge.

  • Identify elements of the interface layer: clients, server, gateways, and the platform.

  • Decide on the collaborative platform: Web or Notes?

  • Identify and understand components of the collaborative intelligence layer: artificial intelligence, data warehouses, genetic algorithms, neural networks, expert reasoning systems, rule bases, and case-based reasoning.

  • Optimize knowledge object molecularity; balance cost versus value-added.

  • Balance push-based ...

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