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Knowledge Management Toolkit, The by Amrit Tiwana

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Chapter 6. Aligning Knowledge Management and Business Strategy

Aligning Knowledge Management and Business Strategy
 

Imagination is more important than knowledge

 
 --Albert Einstein

IN THIS CHAPTER

  • Understand how to shift KM in your company from strategic programming to strategic planning.

  • Perform a knowledge-based SWOT analysis to create knowledge maps: internal, competitive, and industry-wide.

  • Analyze knowledge gaps and relate them to strategic gaps.

  • Articulate, diagnose, and validate a clear link between strategy and KM.

  • Translate your strategy-KM link to KM system design characteristics.

  • Determine the right diagnostic questions to ask, package knowledge, and reduce noise.

  • Mobilize initiatives to "sell" ...

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