What information consumes is rather obvious: it consumes the attention of its recipients. Hence, a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information sources that might consume it.
IN THIS CHAPTER
Differentiate between knowledge, information and data.
Understand the lingo of knowledge management concepts.
Understand conversion processes underlying the IM → KM transformation.
Understand knowledge categories, components, and flows in an enterprise.
Understand how a KM system differs from a data warehouse, an intranet, GroupWare, and project management tool and how KM differs from organizational learning. ...