O'Reilly logo

Knowledge Management Toolkit, The by Amrit Tiwana

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 1. Introduction

 

As we gain more knowledge, we do not become certain, we become certain of more.

 
 --Ayn Rand

IN THIS CHAPTER

  • Define knowledge management (KM).

  • Understand the noise about knowledge management. Understand why now.

  • Evaluate knowledge management's value proposition

  • Look beyond the buzz to see if there is anything "real" behind KM.

  • Define what knowledge management is not.

  • Understand if your company is ready for knowledge management.

Data. At first we had too little. We asked for more and we got it. Now we have more than we want. Data led to information, but what we were looking for in the first place was knowledge.

As an increasing number of companies now realize that knowledge is their key asset, they want to turn to managing this ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required