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Knowledge Management Strategies: A Handbook of Applied Technologies

Book Description

"We recognize knowledge management as a socio-technical phenomenon where the basic social constructs such as person, team, and organization require support from information communication technology applications. In an era of business transition, the effective management of knowledge is proposed as a strategy that effectively utilizes organizational intangible assets.

Knowledge Management Strategies: A Handbook of Applied Technologies provides practical guidelines for the implementation of knowledge management strategies through the discussion of specific technologies and taxonomies of knowledge management applications. A critical mass of some of the most sough-after research of our information technology and business world, this book proves an essential addition to every reference library collection."

Table of Contents

  1. Copyright
  2. Dedication
  3. Preface
  4. Acknowledgment
  5. Knowledge-Based Strategies and Systems: A Systematic Review*
    1. Abstract
    2. Introduction
    3. Theoretical Background
    4. Methodology
    5. Findings
    6. Conclusions and Implications
    7. Weaknesses
    8. Future Research
    9. Acknowledgment
    10. Case Study
    11. Further Reading
    12. Useful URLs
    13. References
    14. Appendix A
    15. Appendix B
    16. Appendix C
  6. The Intellectual Capital Statements: Evolution and How to Get Started
    1. Abstract
    2. Introduction
    3. Historical Review of the Development Intellectual Capital Reports
    4. The Intellectual Capital Statement
    5. Major Steps to Get Started
    6. Why Should Firms and Organizations Measure and Report their Intellectual Capital?
    7. Conclusion
    8. References
  7. Modeling Techniques for Knowledge Management
    1. Abstract
    2. Introduction
    3. Mapping Techniques
    4. Conceptual Modeling
    5. Formal Specifications (Ontologies)
    6. Comparison and Evaluation
    7. Concluding Remarks
    8. References
    9. Useful URLs
    10. Further Readings
    11. Endnotes
  8. Classifying Knowledge Maps: Typologies and Application Examples
    1. Abstract
    2. Introduction: Benefits of a Knowledge Map Classification
    3. Background: Criteria for High-Quality Classifications
    4. Prior Definitions and Typologies of Knowledge Maps
    5. Classification Principles and Typologies for Knowledge Maps
    6. Application Examples
    7. Conclusion
    8. References
    9. Internet Session: Visual-literacy.org – An Interactive Course on Knowledge Visualization
    10. Useful URLs
    11. Further Readings
    12. Endnotes
  9. Knowledge Engines for Critical Decision Support
    1. Abstract
    2. Introduction
    3. Background
    4. Virtual Decision Environments (VDEs)
    5. Example VDE Solutions
    6. VDEs Compared with Other (Intelligent) Decision Support Systems
    7. Architecture of a VDE (Platform)
    8. Future Trends
    9. Conclusion
    10. References
    11. Internet Session: Decision Strategies International
    12. Case Study
    13. Useful URLs
    14. Further Readings
  10. Knowledge Management Strategy for Web 2.0 Integration
    1. Abstract
    2. Introduction
    3. Background
    4. Integration of Collaborative Solutions
    5. The Future of Collaboration and Knowledge Stores
    6. Conclusion
    7. References
    8. Further Readings
  11. Knowledge Management and Organization Security Issues
    1. Abstract
    2. Introduction
    3. Background
    4. Strategy and the Company's Environment
    5. Knowledge Management Mechanisms
    6. The Impact of Security Issues on Knowledge Management
    7. The Companies Communication Tools
    8. Conclusion
    9. References
    10. Case: Reality Check on Organization Security: What is Happening
    11. Useful URLs
    12. Further Readings
  12. Enterprise Knowledge Management for Emergent Organizations: An Ontology-Driven Approach
    1. Abstract
    2. Introduction
    3. Organizational Knowledge
    4. Distributed Knowledge Management Conceptual Model
    5. From Learning to Emergent Organizations
    6. Final Remarks
    7. References
    8. Endnotes
  13. Implementing Communities of Practice to Manage Knowledge and Drive Innovation
    1. Abstract
    2. Introduction
    3. Background
    4. A PDCA Framework for CoP Implementation
    5. Future Trends
    6. Conclusion
    7. References
    8. Internet Session: SETI@Home, an Unlikely Community of Practice
    9. Case Study: Communities of Practice for Quality Improvement: A New Model for Healthcare Provider Collaboration & Best Practices Sharing by iCohere (http://www.icohere.com/IPRO_CoPCase.pdf)
    10. Useful URLs
    11. Further Readings and Interactive Activities
  14. The Hidden Deception of Knowledge Management Systems: Search, Rigidity, and Declining Radical Innovation
    1. Abstract
    2. Introduction
    3. Conceptual Development
    4. Theory and Propositions
    5. Discussion and Implications
    6. References
    7. Endnote
  15. The Current Bottleneck of Knowledge Management and How Information Technology can be Successfully Used to Reduce It
    1. Abstract
    2. Introduction
    3. Knowledge and Information
    4. Pragmatic Minimization
    5. The Knowledge Management Bottleneck
    6. Pragmatic Minimization and Information Technologies
    7. Conclusion
    8. References
    9. Endnote
  16. A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results
    1. Abstract
    2. Problem Description
    3. Research Methodology
    4. Knowledge Management: State of the Art
    5. Components of Knowledge Management
    6. Knowledge Management in the Banking Sector
    7. Summary
    8. References
  17. Managing Interorganizational Networks
    1. Abstract
    2. Introduction
    3. Deliverables and Demonstrating Value
    4. Getting the Right People Involved
    5. Sponsorship
    6. Social Networking Analysis
    7. Web 2.0 Tools for Collaboration
    8. Communities of Practice
    9. Designed vs. Emerging
    10. Healthy and Successful Networks
    11. Case Study: CII: Construction Industry Institute® (The University of Texas at Austin) (http://www.construction-institute.org)
    12. Conclusion
    13. References
  18. About the Contributors
  19. Index