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Knowledge Management, Organizational Memory, and Transfer Behavior: Global Approaches and Advancements

Book Description

Knowledge Management, Organizational Memory and Transfer Behavior: Global Approaches and Advancements is a comprehensive, international collection of first-rate research into the field of knowledge management. This book captures an in-depth knowledge base on the most current and useful concepts, applications, and processes relevant to the successful management of knowledge assets.

Table of Contents

  1. Copyright
  2. Associate Editors
  3. Editorial Review Board
  4. Preface
  5. Reflections on Knowledge Management Research and Practice
    1. ABSTRACT
    2. KM RELEVANCE
    3. THE RISK OF BECOMING A FAD
    4. THE FUTURE OF KM
    5. CONCLUSION
    6. REFERENCES
  6. Knowledge Fusion: A Framework for Extending the Rigor and Relevance of Knowledge Management
    1. ABSTRACT
    2. INTRODUCTION
    3. THE GROUNDED THEORY DEVELOPMENT OF KNOWLEDGE FUSION
    4. THE VALIDITY OF THE AXIOMATIC BASE OF KNOWLEDGE MANAGEMENT AS A MISSION-LED NOT TOPIC-DRIVEN FIELD
    5. THE CONSULTANTS' ROLE IN KM: THOUGHT LEADERSHIP VS.–OR WITH–RESEARCH EXCELLENCE
    6. CONCLUSION
    7. REFERENCES
  7. Tapping Tacit Knowledge
    1. ABSTRACT
    2. INTRODUCTION
    3. HISTORICAL BEGINNINGS
    4. IMPLICIT LEARNING
    5. CATEGORIES OF KNOWLEDGE
    6. TACIT KNOWLEDGE TRANSFER MECHANISMS
    7. CONCLUSION
    8. REFERENCES
  8. Advances in Knowledge Management: Mapping Ideas that Shape Practice
    1. ABSTRACT
    2. INTRODUCTION
    3. SIGNIFICANCE AND CONTRIBUTION
    4. RATIONALE AND RELEVANT LITERATURE
    5. RESEARCH QUESTIONS
    6. METHODOLOGY
    7. SOURCES OF DATA
    8. CODING AND METHODS OF ANALYSIS
    9. KEY INFORMANT INPUT AND FEEDBACK
    10. RESULTS OF THE CONTENT ANALYSIS
    11. INTERPRETATION OF FINDINGS
    12. IMPLICATIONS FOR KM THEORY, METHOD, AND PRACTICE
    13. STUDY LIMITATIONS
    14. SUMMARY AND CONCLUSION
    15. REFERENCES
  9. APPENDIX
    1. EXHIBIT 1: CASE CHARACTERISTICS
    2. EXHIBIT 2: RESULTS OF THE MEMBERSHIP SURVEY 2005
    3. ENDNOTE
  10. Knowledge Chain Activity Classes: Impacts on Competitiveness and the Importance of Technology Support
    1. ABSTRACT
    2. INTRODUCTION
    3. THE KNOWLEDGE CHAIN MODEL
    4. PROPOSITION DEVELOPMENT
    5. METHOD
    6. RESULTS
    7. DISCUSSION
    8. CONCLUSION
    9. REFERENCES
  11. Developing a Knowledge-Based Organizational Performance Model for Improving Knowledge Flows in Discontinuous Organizations
    1. ABSTRACT
    2. INTRODUCTION
    3. MOTIVATING BACKGROUND PROBLEM AND LITERATURE
    4. RESEARCH METHODOLOGY
    5. RESULTS AND ANALYSIS
    6. CONCLUSION
    7. ACKNOWLEDGMENT
    8. REFERENCES
  12. Accountability and Ethics in Knowledge Management
    1. ABSTRACT
    2. INTRODUCTION
    3. WHY KM RESEARCH AND PRACTICE NEEDS AN ACCOUNTABILITY DIMENSION, ACCOUNTABILITY, AND ETHICS
    4. ORGANISATIONAL PROCESSES AND ACCOUNTABLE KNOWLEDGE MANAGEMENT
    5. KNOWLEDGE MANAGEMENT ORIGINS
    6. KNOWLEDGE MANAGEMENT AND MANAGEMENT OF KNOWLEDGE
    7. CONCLUSION
    8. REFERENCES
    9. ENDNOTES
  13. Social Capital and Knowledge Sharing in Knowledge-Based Organizations: An Empirical Study
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE SHARING
    4. DIMENSIONS OF SOCIAL CAPITAL
    5. POTENTIAL PREDICTORS OF KNOWLEDGE SHARING
    6. METHOD
    7. ANALYSIS
    8. RESULTS
    9. DISCUSSION AND CONCLUSIONS
    10. APPENDIX: MEASURES
    11. REFERENCES
    12. ENDNOTES
  14. A Structured Method for Evaluating the Management of a Knowledge Management System Implementation
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL BACKGROUND
    4. RESEARCH METHODOLOGY
    5. KNOWLEDGE MANAGEMENT EFFORTS AT AMC, 1999-2002
    6. LIMITATIONS
    7. CONCLUSION
    8. REFERENCES
  15. APPENDIX I QUESTIONNAIRE
  16. Toward a Consensus Knowledge Management Success Definition
    1. ABSTRACT
    2. BACKGROUND ON KM SUCCESS
    3. PERSPECTIVES ON KM/KMS SUCCESS
    4. METHODOLOGY
    5. RESULTS
    6. DISCUSSION
    7. CONCLUSION
    8. REFERENCES
  17. An Evaluation of Factors that Influence the Success of Knowledge Management Practices in U.S. Federal Agencies
    1. ABSTRACT
    2. INTRODUCTION
    3. RESEARCH BACKGROUND
    4. RESEARCH DESIGN AND METHODOLOGY
    5. DATA COLLECTION AND ANALYSIS
    6. CONCLUSION
    7. REFERENCES
  18. Interdepartmental Knowledge Transfer Success During Information Technology Projects
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL BACKGROUND
    4. RESEARCH MODEL
    5. ANALYSIS AND RESULTS
    6. DISCUSSION
    7. REFERENCES
    8. ENDNOTES
  19. Improving KMS Acceptance: The Role of Organizational and Individuals' Influence
    1. ABSTRACT
    2. INTRODUCTION
    3. DISCUSSION
    4. CONCLUSION
    5. REFERENCES
  20. APPENDIX A. INSTRUMENT
  21. APPENDIX B. FACTOR ANALYSES
  22. APPENDIX C. MODEL SUMMARY EXTENDED
  23. IS Support for Knowledge Management and Firm Performance: An Empirical Study
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL BACKGROUND AND HYPOTHESES
    4. METHODS
    5. DISCUSSION
    6. REFERENCES
  24. Chinese Culture and Virtual Knowledge Sharing in a Multinational Corporation
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL FRAMEWORK
    4. RESEARCH SETTING AND METHODOLOGY
    5. KEY FINDINGS
    6. DISCUSSION
    7. REFERENCES
  25. Selecting the Right Knowledge Management Tools: Software Trends and Key Evaluation Criteria
    1. ABSTRACT
    2. BACKGROUND: KNOWLEDGE MANAGEMENT (KM) TOOLS REQUIREMENTS
    3. KM TOOLS CLASSIFICATION
    4. GUIDELINES AND CRITERIA TO SELECT KM TOOLS
    5. CONCLUSION
    6. REFERENCES
  26. Knowledge Patterns and Knowledge Refactorings for Increasing the Quality of Knowledge
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. QUALITY OF KNOWLEDGE
    5. PATTERNS AND ANTI-PATTERNS IN KNOWLEDGE MANAGEMENT
    6. KNOWLEDGE REFACTORING
    7. USE OF KNOWLEDGE PATTERNS IN CONTEMPORARY KNOWLEDGE BASES
    8. CONCLUSION AND FUTURE WORK
    9. ACKNOWLEDGEMENT
    10. REFERENCES
  27. Knowledge Elicitation and Mapping: Ontology as an Instrument of Design and Organizational Learning
    1. ABSTRACT
    2. INTRODUCTION
    3. CAPTURING KNOWLEDGE
    4. A CONTINGENT METHOD FOR ELICITING KNOWLEDGE OF A LIFE WORLD
    5. METHODOLOGY
    6. DISCUSSION
    7. FORMS OF LEARNING AND MEMORY ENHANCEMENT
    8. CONCLUSION
    9. REFERENCES
  28. Helping to Develop Knowledge Management Systems by Using a Multi-Agent Approach
    1. ABSTRACT
    2. INTRODUCTION
    3. A MULTI-AGENT MODEL TO DEVELOP KNOWLEDGE MANAGEMENT SYSTEMS
    4. MULTI-AGENTS AGENCIES
    5. AGENTS COLLABORATION
    6. RELATED WORK
    7. CONCLUSION AND FUTURE WORK
    8. ACKNOWLEDGMENT
    9. REFERENCES
  29. Adopting the Grid Computing & Semantic Web Hybrid for Global Knowledge Sharing
    1. ABSTRACT
    2. INTRODUCTION
    3. GRID COMPUTING
    4. SEMANTIC WEB
    5. SEMANTIC GRID EVOLUTION
    6. KM REQUIREMENTS MODEL
    7. GAPS AND CHALLENGES
    8. THE FUTURE VISION
    9. THE BOTTOM LINE
    10. REFERENCES
    11. ENDNOTES
  30. The Effect of Knowledge Process Capabilities and Knowledge Infrastructure Capabilities on Strategy Implementation Effectiveness
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL FRAMEWORK AND HYPOTHESES
    4. METHODS
    5. RESULTS
    6. IMPLICATIONS AND CONCLUSION
    7. CONCLUSION
    8. REFERENCES
  31. APPENDIX A
    1. SURVEY QUESTIONNAIRE
  32. APPENDIX B
    1. Descriptive Statistics: Assessment of the Data Normality (N=162)
  33. Compilation of References
  34. About the Contributors
  35. Index