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Knowledge Management in Emerging Economies

Book Description

Knowledge is evolving in the new economy as a distinctive core competency and as a main source of wealth for many countries as well as companies. Managing knowledge as a non-depleting corporate resource can help in the creation of sustainable competitive advantage for today's competitive and globalized business world. Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation seeks focuses on knowledge management theoretical models and empirical research findings for developing economies. This book specifically seeks to understand the social, organizational, and cultural implementation aspects of knowledge management in the context of developing economies, and to discuss issues, challenges, and trends surrounding this implementation.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  5. Preface
    1. OVERVIEW
    2. KNOWLEDGE AS A STRATGEIC CORPORATE RESOURCE
    3. KNOWLEDGE MANAGEMENT IN EMERGING ECONOMIES
    4. TARGET AUDIENCE
    5. ORGANIZATION OF THE BOOK
    6. CONCLUSION
  6. Section 1: Knowledge Generation, Integration, and Utilization
    1. Chapter 1: Web Mining for Strategic Competitive Intelligence
      1. Executive Summary
      2. Introduction
      3. Competitive and Strategic Intelligence
      4. Web CONTENT Mining
      5. Web-mining in South Africa: Results from an Exploratory Survey
      6. A Practical Web Mining Process
      7. Special Considerations for Web Mining in South Africa as an Emerging Economy
      8. Conclusion and Implications
    2. Chapter 2: Meeting Czech Knowledge Management Challenges Head-On
      1. Executive Summary
      2. Introduction
      3. Knowledge-related issues in the Czech Republic
      4. Methodology of KM Implementation
      5. The Cultural Perspective
      6. Research challenges
      7. Conclusion
    3. Chapter 3: Knowledge Integration in the Creative Process of Globally Distributed Teams
      1. Executive Summary
      2. INTRODUCTION
      3. BACKGROUND
      4. RESEARCH METHODOLOGY
      5. EMPIRICAL ANALYSIS AND PROPOSITIONS
      6. SOLUTIONS AND RECOMMENDATIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
    4. Chapter 4: Production Competence and Knowledge Generation for Technology Transfer
      1. EXECUTIVE SUMMARY
      2. ORGANIZATION BACKGROUND
      3. SETTING THE STAGE
      4. Case Description
      5. CURRENT CHALLENGES FACING THE ORGANIZATIONS
      6. SOLUTIONS AND RECOMMENDATIONS
    5. Chapter 5: KM in Higher Learning Institutions
      1. Executive Summary
      2. INTRODUCTION
      3. BACKGROUND
      4. PROBLEM STATEMENT
      5. RESEARCH METHODOLOGY
      6. FINDINGS
      7. Tacit Knowledge in the Context of Malaysian Academicians
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
    6. Chapter 6: Supply Chain Knowledge Integration in Emerging Economies
      1. Executive Summary
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. theoretical foundation and conceptual model
      5. DISCUSSION
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    7. Chapter 7: A Social and Technical Investigation of Knowledge Utilization from a Repository Knowledge Management System
      1. Executive Summary
      2. INTRODUCTION
      3. BACKGROUND LITERATURE
      4. FRAMEWORK AND HYPOTHESES
      5. METHODOLOGY
      6. DATA ANALYSIS & RESULTS
      7. CONCLUSION
      8. APPENDIX
  7. Section 2: Knowledge Sharing and Transfer
    1. Chapter 8: Knowledge Creation and Sharing in the Malaysian Housebuilding Industry
      1. Executive Summary
      2. INTRODUCTION
      3. problems in THE malaysian housing industry
      4. the new BTS system
      5. the role of innovation in generating THE BTS SYSTEM
      6. the IMPORTANCE OF EXPERIENCE IN CREATING THE HOUSING DEVELOPERS’ READINESS
      7. CONCLUSION and future research directionS
    2. Chapter 9: Factors Affecting Knowledge Sharing Practice in Malaysia
      1. Executive Summary
      2. Introduction
      3. KNOWLEDGE SHARING AS A DIMENSION TO KNOWLEDGE MANAGEMENT
      4. STUDIES ON KNOWLEDGE SHARING IN public sector
      5. PROPOSED MODEL FOR KNOWLEDGE SHARING
      6. EVALUATION
      7. FUTURE RESEARCH DIRECTIONS
      8. Conclusion
    3. Chapter 10: The Influence of Emotional Intelligence on Tacit Knowledge Sharing in Service Organizations
      1. Executive Summary
      2. INTRODUCTION
      3. DEFINITION OF KNOWLEDGE
      4. DEFINITION OF EI
      5. EI AND KNOWLEDGE SHARING IN EMERGING ECONOMIES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    4. Chapter 11: Transfer Knowledge Using Stories
      1. Executive Summary
      2. INTRODUCTION
      3. BACKGROUND
      4. SETTING THE STAGE
      5. CASE DESCRIPTION
      6. CURRENT CHALLENGES
      7. CONCLUSION AND DISCUSSION
    5. Chapter 12: Knowledge Management Enablers and Knowledge Sharing Process
      1. EXECUTIVE SUMMARY
      2. ORGANIZATION BACKGROUND
      3. SETTING THE STAGE
      4. CASE DESCRIPTION
      5. CURRENT CHALLENGES FACING THE ORGANIZATON
      6. SOLUTIONS AND RECOMMENDATIONS
  8. Section 3: Knowledge Management Practices
    1. Chapter 13: Knowledge Management Practices in Brazilian Software Organizations
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. ORGANIZATION BACKGROUND
      4. SETTING THE STAGE
      5. CASE DESCRIPTION
      6. Knowledge acquisition, protection, transfer and application at SERPRO
      7. Discussion and further research
      8. CURRENT CHALLENGES FACING THE ORGANIZATION
    2. Chapter 14: Knowledge Management in High-Growth Companies
      1. EXECUTIVE SUMMARY
      2. Organisation BackgrounD
      3. SETTING THE STAGE
      4. CASE DESCRIPTION
      5. CURRENT CHALLENGES FACING THE ORGANISATION
      6. SOLUTIONS AND RECOMMENDATIONS
    3. Chapter 15: Cross-Cultural Knowledge Management Practices to Support Offshore Outsourcing
      1. Executive Summary
      2. BACKGROUND
      3. SETTING THE STAGE
      4. CASE DESCRIPTION – XYZ COMPANY
      5. CURRENT CHALLENGES FACING THE ORGANIZATION
      6. CLIENT INITIATED KNOWLEDGE MANAGEMENT SOLUTIONS
      7. OUTCOMES AND RECOMMENDATIONS
    4. Chapter 16: Understanding the Behavior of Knowledge Management Pathways
      1. EXECUTIVE SUMMARY
      2. BACKGROUND
      3. SETTING THE STAGE
      4. CONCLUSION
  9. Section 4: Knowledge Management Issues
    1. Chapter 17: HRM Adaptation to Knowledge Management Initiatives
      1. Executive Summary
      2. background
      3. SETTING THE STAGE
      4. MULTIPLE CASE STUDIES
      5. Knowledge Management and Human Resource Management
      6. CASE SNACKS
      7. CASE SATELLITAL
      8. CURRENT CHALLENGES FACING THE ORGANIZATIONS
      9. SOLUTIONS AND RECOMMEDNATIONS
    2. Chapter 18: Perceptions of Factors Influencing Knowledge-based Technology Management in Conflict Areas
      1. EXECUTIVE SUMMARY
      2. ORGANIZATION BACKGROUND
      3. SETTING THE STAGE
      4. Case description
      5. CURRENT CHALLENGES FACING THE ORGANIZATIONS
      6. SOLUTIONS AND RECOMMENDATIONS
    3. Chapter 19: Knowledge Management to Promote Organizational Change in India
      1. Executive Summary
      2. INTRODUCTION
      3. KNOWLEDGE MANAGEMENT AS AN OVERALL FRAMEWORK
      4. ORGANIZATION IN ITS ENVIRONMENT
      5. STRATEGIC MANAGEMENT TO PROMOTE COMPETITIVE ADVANTAGE
      6. CHANGE MANAGEMENT
      7. CONCLUSION
    4. Chapter 20: Knowledge Management and Entrepreneurship Cases in India
      1. Executive Summary
      2. INTRODUCTION
      3. BACKGROUND
      4. SETTING THE STAGE
      5. CASE DESCRIPTION
      6. Current Challenges Facing the Organizations
      7. Solutions and Recommendations
      8. Appendix 1
  10. Compilation of References
  11. About the Contributors