Note: Page numbers followed by f and t refer to figures and tables, respectively.
360-degree assessments, 101
A
Activity, insurance claim, 185
Add cards, 64
Administration Air Force Specialty Code (AFSC), 282
Adoption, KM
business social, 299
challenges, 299
communications and adoption approach, 300
component of success, 300
knowledge café, 299
lunch-n-learn, 299
factors, 309
and implementation strategy, 303–305
business objectives and success metrics, 303
champion program, 303
community development and prepopulation strategies, 303
incentive management, 304
integration, 304
lunch-n-learn programs, 304
metrics measurement, reporting, and ROI, 305
project discovery, 303
tactics ...
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