Chapter 1
Tjaden, T. (2010). Legal Research and Writing, 3rd Edition. Irwin Law, Toronto, Canada.
Chapter 2
Clare, M. (May/June 2002). Solving the knowledge value equation: How to estimate the value of the intangible benefits of KM. Knowledge Management Review, 5(2), 14–15.
Cohn, M. (2013). What is scrum methodology. http://www.mountaingoatsoftware.com/topics/scrum. Accessed on December 8, 2013.
Project management book of knowledge (PMBOK). http://www.pmi.org/pmbok-guide-and-standards/pmbok-guide.aspx. Accessed on April 25, 2016.
Rhem, A. (2011). Knowledge acquisition unified framework (KAUF). The knowledge management depot. http://theknowledgedepot.blogspot.com/2011_06_01_archive.html. Accessed on September 15, 2012.
Wiley, A. (2012). ...
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