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Knowledge Management in Libraries

Book Description

Knowledge Management in Libraries: Concepts, Tools and Approaches brings to the forefront the increasing recognition of the value of knowledge and information to individuals, organizations, and communities, providing an analysis of the concepts of Knowledge Management (KM) that prevails among the Library and Information Science (LIS) community.

Thus, the book explores knowledge management from the perspective of LIS professionals. Furthermore, unlike most books on the topic, which address it almost exclusively in the context of a firm or an organization to help gain a competitive advantage, this book looks at knowledge management in the context of not for profit organizations such as libraries.



  • Describes the theory and approaches of knowledge management in the context of librarianship
  • Seeks to identify and explain the principles that underlie the different processes of knowledge management
  • Combines the theoretical and practical perspectives of the topic
  • Provides a comprehensive and methodological approach to support librarians and information science professionals in the implementation of knowledge management in libraries and information centers
  • Proposes a model for libraries and information centers which may be used as a guide for implementation
  • Incorporates illustrations where necessary to provide a clear understanding of the concepts

Table of Contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Copyright
  5. List of Figures
  6. List of Tables
  7. About the Authors
  8. Preface
  9. Acknowledgements
  10. Chapter 1: An Introduction to Knowledge Management
    1. Abstract
    2. Introduction
    3. Emergence of the Knowledge Age
    4. What is Knowledge?
    5. Knowledge Creation and Conversion Process
    6. Knowledge Management
    7. Objective of KM
    8. Benefits of KM for Individuals, Communities, and Organizations
    9. Challenges in Managing Knowledge
    10. KM, Academia, and Librarianship
    11. KM and Academic Libraries
    12. Summary
  11. Chapter 2: History and Evolution of Knowledge Management Systems
    1. Abstract
    2. Early Civilizations
    3. Invention of the Printing Press
    4. Emergence of the KM Concept
    5. Evolution of Knowledge Management Systems
    6. Summary
  12. Chapter 3: Knowledge Management From a Library and Information Science Perspective
    1. Abstract
    2. Introduction
    3. Concepts of Knowledge Assets in Libraries
    4. Concepts of KM Among LIS Professionals
    5. Factors Leading to the Emergence and Development of KM
    6. Needs and Scope of KM for the LIS Profession
    7. Opportunities and New Roles for LIS Professionals in KM
    8. Major Threats and Challenges for LIS Professionals
    9. KM Competencies
    10. Major Outcomes
    11. Summary
  13. Chapter 4: Knowledge Management Approaches
    1. Abstract
    2. Introduction
    3. Intellectual Capital Approach
    4. Techno-Centric Approach
    5. Human-Centric Approach
    6. Knowledge Creation and Conversion Approach
    7. Codification Approach
    8. Personalization Approach
    9. Other Approaches to KM in Libraries
    10. Approaches to Managing Knowledge in Libraries: A Case Study of Indian Academic Libraries
    11. Summary
  14. Chapter 5: Knowledge Management Strategy
    1. Abstract
    2. Introduction
    3. Categories of Knowledge Assets in a Library
    4. Strategy to Manage Knowledge in Libraries
    5. Key Components of KM Strategy
    6. KM Model for Libraries
    7. Summary
  15. Chapter 6: Knowledge Management Tools for Libraries
    1. Abstract
    2. Introduction
    3. KM Tools
    4. Classification of KM Tools
    5. KM Tools for Libraries
    6. IT-Based KM Tools
    7. Conventional or Non-IT-Based KM Tools
    8. Summary
  16. Chapter 7: Knowledge Management Competencies
    1. Abstract
    2. Introduction
    3. Concept of Knowledge Management Skills and Competencies
    4. Requirements of General Competencies in the LIS Profession
    5. Types of Competencies
    6. Need for Knowledge Management Skills and Competencies for LIS Professionals
    7. Types of KM Skills and Competencies
    8. Investigation of the Required KM Competencies for LIS Professionals
    9. Summary
  17. Chapter 8: Knowledge Management Education
    1. Abstract
    2. Introduction
    3. The LIS Profession and the Emergence of KM
    4. KM Education
    5. The Need for KM Education: Challenges for LIS Professionals
    6. KM Education in LIS Educational Programs
    7. Knowledge Management Education From an Indian Perspective
    8. Summary
  18. Chapter 9: Knowledge Management in Libraries
    1. Abstract
    2. Introduction
    3. The Changing Environment and Issues Facing Academic Libraries
    4. KM Practices in Academic Libraries
    5. KM Initiatives in India
    6. Librarians' Perceptions Towards KM
    7. Discussion
    8. Summary
  19. Chapter 10: Information Technology and Knowledge Management
    1. Abstract
    2. Introduction
    3. ICT-Based KM Systems
    4. Use of ICT-Based KM Systems in Libraries
    5. Use of ICT-Based KM Systems: A Case Study of Indian Academic Libraries
    6. Major Outcomes
    7. Summary
  20. Chapter 11: Factors Critical to the Success of Knowledge Management
    1. Abstract
    2. Introduction
    3. KM Success Factors
    4. Success Factors of KM in Libraries
    5. Assessing Success Factors for KM: A Case Study of Indian Academic Libraries
    6. Role of OC in KM
    7. Assessment of Organizational Culture in Banaras Hindu University Library System
    8. Summary
  21. Index