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Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods

Book Description

Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods outlines different tools and technologies that can be applied depending on the type of innovation an organization desires. It provides concrete advice on the different types of innovation, situations in which innovation may be useful and the role of knowledge and different tools and technologies to support it.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. EDITORIAL ADVISORY BOARD
  5. Foreword
    1. ON KNOWLEDGE MANAGEMENT
  6. Preface
    1. OVERVIEW OF THE BOOK
  7. Section 1: Organisational Innovation
    1. Chapter 1: Readiness for Knowledge Management, Methods and Environments for Innovation
      1. ABSTRACT
      2. INTRODUCTION
      3. KM READINESS OF SMES
      4. IMPROVING LINKS BETWEEN KM PRACTICES AND INNOVATION
      5. COMMUNITIES OF PRACTICE AND FUTURE KM DEVELOPMENTS BY USING WEB 2.0: VISIONS AND CHALLENGES FOR SMES
      6. CONCLUSION
    2. Chapter 2: Knowledge Management as an Organizational Process
      1. ABSTRACT
      2. INTRODUCTION
      3. KNOWLEDGE MANAGEMENT: MODELS, MAPS AND CONCEPTUAL TRIALS
      4. THE METHOD
      5. RESULTS ANALYSIS
      6. A CLOSER LOOK AT MAIN KNOWLEDGE MANAGEMENT PRACTICES IN THE BRAZILIAN ORGANIZATIONAL CONTEXT
      7. CONCLUSION
    3. Chapter 3: The Management of Knowledge Resources within Private Organisations
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH
      5. ILLUSTRATIONS OF EUROPEAN PRACTICE
      6. ATP (THE DANISH LABOUR MARKET SUPPLEMENTARY PENSION SCHEME)
      7. SUMMARY AND CONCLUSION
    4. Chapter 4: Knowledge Management and Project Management in 3D
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCLUSION
    5. Chapter 5: Industrialisation of the Knowledge Work
      1. ABSTRACT
      2. INTRODUCTION
      3. OBSERVATIONS OF KNOWLEDGE MANAGEMENT
      4. THE KNOWLEDGE CONVEYER BELT APPROACH
      5. APPLICATION SCENARIOS OF THE CONVEYER BELT
      6. SUMMARY
    6. Chapter 6: Social Network Analysis as a Tool for Knowledge Management for Innovation
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. SOCIAL NETWORK ANALYSIS AS A KNOWLEDGE MANAGEMENT FOR INNOVATION TOOL
      5. CONCLUSION
    7. Chapter 7: Change Knowledge Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BUILDING ORGANIZATIONAL INNOVATION
      4. KNOWLEDGE WORKER AND ICT: A BINOMIAL APPROACH
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSIONS
  8. Section 2: Knowledge Management in NPD
    1. Chapter 8: Product Innovation as a Result of Knowledge Development Processes in Organisations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CAPABILITIES AND INNOVATION RESULTS
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    2. Chapter 9: New Product Development Based on Knowledge Creation and Technology Education
      1. ABSTRACT
      2. INTRODUCTION
      3. RESEARCH ENABLERS
      4. NEW PRODUCT DEVELOPMENT
      5. THE RESEARCH
      6. THE IMPACT OF KC AND TE ON NPD
      7. CONCLUSION
  9. Section 3: Process Innovation
    1. Chapter 10: A Novel Practical Triangular Approach to Process Innovation
      1. ABSTRACT
      2. THE NEED FOR A PRACTICAL APPROACH TO PROCESS INNOVATION FOR MANUFACTURING COMPANIES
      3. 2. EXISTING APPROACHES AND THEIR LIMITATIONS TO PROCESS INNOVATION
      4. 3. THE VDF MODEL: DESCRIPTION
      5. 4.BENEFITS OF USING THE VDF MODEL: CASE STUDY
      6. 5. CONCLUSION
  10. Section 4: Marketing Innovation
    1. Chapter 11: Knowledge Management in SMEs
      1. ABSTRACT
      2. INTRODUCTION
      3. 1. SMES’ COMPETITIVENESS IN THE INTERNATIONAL SCENARIO
      4. 2. STRATEGIES, KNOWLEDGE MANAGEMENT AND ICT
      5. 3. COMPETITIVENESS IN FRENCH FIRMS
      6. 4. CONCLUSION
    2. Chapter 12: Acquiring and Applying Market Knowledge for Large Software Purchases
      1. ABSTRACT
      2. INTRODUCTION
      3. PERSONAS
      4. CONCLUSION
    3. Chapter 13: Where Are We Looking? A Practical Approach to Managing Knowledge Captured from Eye-Tracking Experiments
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONCLUSION
      5. FUTURE RESEARCH DIRECTIONS
  11. Section 5: Maximising Intellectual Assets
    1. Chapter 14: Organizational Antecedents of Intellectual Capital
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ORGANIZATIONAL CONDITIONS AFFECTING INTELLECTUAL CAPITAL
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSIONS
    2. Chapter 15: Intellectual Capital
      1. ABSTRACT
      2. INTRODUCTION
      3. HOW VALUE IS CREATED IN THE KNOWLEDGE-DRIVEN ECONOMY
      4. STRATEGIC KNOWLEDGE
      5. DEFINING INTELLECTUAL CAPITAL
      6. RESEARCH MODELS AND HYPOTHESES
      7. RESEARCH DESIGN AND METHODOLOGY
      8. DATA ANALYSIS
      9. DISCUSSION AND CONCLUSIONS
  12. Compilation of References
  13. About the Contributors