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Knowledge Management for Competitive Advantage During Economic Crisis

Book Description

Strategy management has always been a crucial business aspect that a company must understand to remain successful in the business world. However, there are a number of different approaches that a company can employ in order to differentiate themselves from the competition. Knowledge Management for Competitive Advantage During Economic Crisis brings together the various approaches that affect the superiority of a company’s organizational performance and the gains they can make over their competitors. By focusing on concepts such as organizational learning and intellectual capital, this book is an indispensable reference source for researchers, practitioners, graduate students, and business managers interested in understanding what approaches are necessary to ensure superior organizational performance.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  6. Preface
    1. REFERENCES
  7. Acknowledgment
  8. Chapter 1: A Descriptive Study of Intellectual Capital in SMEs Operating in Electrical and Electronics Manufacturing Sector in Malaysia
    1. ABSTRACT
    2. 1. INTRODUCTION
    3. 2. INTELLECTUAL CAPITAL CONCEPT: MAIN COMPONENTS
    4. 3. SMALL AND MEDIUM ENTERPRISES
    5. 4. DEFINITION OF SMALL AND MEDIUM ENTERPRISES IN MALAYSIA
    6. 5. INTELLECTUAL CAPITAL IN SMALL AND MEDIUM ENTERPRISES
    7. 6. RESEARCH METHODOLOGY
    8. 7. DATA COLLECTION METHOD AND RESEARCH INSTRUMENT
    9. 8. RESEARCH FINDINGS
    10. 9. DISCUSSION AND CONCLUSION
    11. REFERENCES
    12. KEY TERMS AND DEFINITIONS
  9. Chapter 2: Trust-Based Knowledge Management System Building
    1. ABSTRACT
    2. INTRODUCTION
    3. WHAT WE SHOULD KNOW ABOUT TRUST
    4. A CASE STUDY ABOUT A MULTINATIONAL COMPANY IN HUNGARY
    5. BACKGROUND
    6. A CASE STUDY ABOUT A BIG HUNGARIAN COMPANY
    7. A CASE STUDY ABOUT A HUNGARIAN UNIVERSITY: TO CONSTRUCT A KNOWLEDGE MANAGEMENT CENTRE
    8. SUMMARY
    9. CONCLUSION
    10. REFERENCES
  10. Chapter 3: Knowledge Assets Management in the Energy Industry
    1. ABSTRACT
    2. INTRODUCTION
    3. ENERGY INDUSTRY STRUCTURE: A BRIEF INTRODUCTION
    4. KNOWLEDGE AND INTELLECTUAL ASSETS MANAGEMENT: BASIC CONCEPTS
    5. SYSTEMATIC REVIEW METHODOLOGY
    6. FINAL REMARKS
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  11. Chapter 4: Self-Organization as a Perspective for Organizational Learning
    1. ABSTRACT
    2. INTRODUCTION
    3. INTERCONNECTED BEHAVIOUR AND SELF-ORGANIZATION
    4. EVOLUTION AND SENSE-MAKING
    5. TRANSLATION AND VARIATION
    6. DISCUSSION
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  12. Chapter 5: How Does the Hierarchical Management System Influence the Climate of Creativity in Chinese University Laboratories?
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL RESEARCH
    4. EMPIRICAL WORK
    5. RESULTS
    6. DISCUSSION
    7. IMPLICATIONS FOR FUTURE IMPROVEMENT
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  13. Chapter 6: Human Capital and External Knowledge Acquisition in Nonprofit Organizations
    1. ABSTRACT
    2. INTRODUCTION
    3. HUMAN CAPITAL (HC) AND ITS ROLE IN THE NONPROFIT CONTEXT
    4. HC AND EXTERNAL KNOWLEDGE ACQUISITION IN NPOS
    5. METHODS
    6. FINDINGS: THE LINK BETWEEN HC AND EXTERNAL KNOWLEDGE ACQUISITION
    7. RESEARCH IMPLICATIONS
    8. RESEARCH LIMITATIONS AND FUTURE RESEARCH
    9. CONCLUSION
    10. REFERENCES
    11. KEY TERMS AND DEFINITIONS
  14. Chapter 7: Knowledge Sharing Barriers in Procurement
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE MANAGEMENT AND KNOWLEDGE SHARING IN ORGANIZATIONS
    4. KNOWLEDGE SHARING BARRIERS WITHIN PROCUREMENT PROCESSES IN A GLOBALLY OPERATING COMPANY
    5. RESEARCH METHODOLOGY
    6. CASE FINDINGS
    7. DISCUSSION
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
  15. Chapter 8: Intellectual Capital Measurement and Reporting Models
    1. ABSTRACT
    2. INTRODUCTION
    3. INTELLECTUAL CAPITAL MEASUREMENT MODELS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS AND DEFINITIONS
  16. Chapter 9: Strategic Tacit Knowledge-Based Competitiveness
    1. ABSTRACT
    2. INTRODUCTION
    3. THE 2012 ACADEMIC RESEARCH
    4. RESEARCH METHODOLOGY
    5. FINDINGS
    6. HOW DO TUNISIAN ICT FIRMS COMPETE?
    7. CONCLUSION
    8. FUTURE RESEARCH DIRECTIONS
    9. REFERENCES
    10. ENDNOTES
  17. Chapter 10: Developing a Framework of Human Resource Management, Organizational Learning, Knowledge Management Capability, and Organizational Performance
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. DEVELOPING A FRAMEWORK OF HRM, ORGANIZATIONAL LEARNING, KMC, AND ORGANIZATIONAL PERFORMANCE
    5. FUTURE RESEARCH DIRECTIONS
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  18. Chapter 11: How to Capitalize Knowledge within Online Communities
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RELATED WORK
    5. KNOWLEDGE CAPITALIZATION FOR REUSE IN ONLINE COMMUNITIES
    6. CASE STUDY
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  19. Chapter 12: Knowledge Management for the Development of a Smart Tourist Destination
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE MANAGING FOR SMART TOURISM DESTINATIONS IN THE CASE OF PRATO: OBJECTIVES, PHASES OF THE PROJECT AND METHODOLOGY
    4. KNOWLEDGE MANAGEMENT PROCESSES ACTIVATED BY THE OBSERVATORY ACCORDING TO NECSTOUR MODEL
    5. THE OBSERVATORY AS AN INFORMATION SYSTEM: THE RECOGNITION OF DATA, INFORMATION AND TACIT KNOWLEDGE FOR THE DEVELOPMENT OF A TOURIST IDENTITY OF PRATO
    6. HOW THE KMS SUPPORTS THE CHALLENGE OF REPOSITIONING OF PRATO FROM MANUFACTURING CITY TO TOURIST DESTINATION: THE HYPOTHESIS OF TOURIST DEVELOPMENT
    7. HOW THE COMPETITIVE AND SUSTAINABLE TOURIST DEVELOPMENT OF PRATO MAY CONTRIBUTE TO CREATE A SMART CITY: TOWARDS INTEGRATED MEASUREMENTS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS AND DEFINITIONS
    11. ENDNOTES
  20. Chapter 13: The Quest for Economic Recovery
    1. ABSTRACT
    2. INTRODUCTION
    3. INTELLECTUAL CAPITAL AND ORGANIZATIONAL VALUE
    4. KNOWLEDGE MANAGEMENT: THE VIEW FROM THE FIELD
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS AND DEFINITIONS
  21. Chapter 14: Drivers of Innovation
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. SOLUTIONS AND RECOMMENDATIONS
    5. FUTURE RESEARCH DIRECTIONS
    6. CONCLUSION
    7. REFERENCES
    8. ADDITIONAL READING
    9. KEY TERMS AND DEFINITIONS
  22. Chapter 15: Influences of Factors of Human Resources for Innovation in Services Companies
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MAIN FOCUS OF THE CHAPTER
    5. FUTURE RESEARCH DIRECTIONS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS AND DEFINITIONS
  23. Chapter 16: SME Succession Planning and Knowledge Loss Assessment
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. METHODS TO APPRAISE THE DANGER OF KNOWLEDGE LOSS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS AND DEFINITIONS
  24. Chapter 17: Improvement of Organizational Knowledge Transfer through Integration of Functional Silos in Smart Network
    1. ABSTRACT
    2. INTRODUCTION
    3. METHODOLOGY
    4. PROJECT RESULTS
    5. DEVELOPMENT OF STRUCTURE FOR IMPROVEMENT OF KNOWLEDGE TRANSFER
    6. CONCLUSION
    7. ACKNOWLEDGMENT
    8. REFERENCES
    9. KEY TERMS AND DEFINITIONS
  25. Compilation of References
  26. About the Contributors