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Knowledge Management 2.0

Book Description

In the last few years, knowledge management practices have evolved in organizations. The introduction of Web 2.0 technologies has encouraged new methods of information usage and knowledge sharing, which are frequently used by employees who already rely on these Web 2.0 technologies in their personal lives. Knowledge Management 2.0: Organizational Models and Enterprise Strategies provides an overview of theoretical and empirical research on knowledge management generation in the Web 2.0 age. Research in this book highlights knowledge management evolution with a global focus and investigates the impact knowledge management 2.0 has on business models, enterprise governance and strategies, human resources, and IT design, implementation, and appropriation in organizations.

Table of Contents

  1. Title Page
  2. Copyright Page
  3. Editorial Advisory Board
  4. List Of Reviewers
  5. Preface
    1. Introduction
    2. Traditional Knowledge Management
    3. Knowledge Management 2.0
    4. About The Book
    5. Conclusion
  6. Acknowledgment
  7. Section 1: KM 2.0 and Web 2.0 Technologies
    1. Chapter 1: Collaboration 2.0 through the New Organization (2.0) Transformation
      1. Abstract
      2. Introduction
      3. Toward An Organization 2.0 Model
      4. Toward An Optimal Collaboration 2.0
      5. Conclusion And Perspectives
    2. Chapter 2: Exploring the Impact of Web 2.0 on Knowledge Management
      1. Abstract
      2. Introduction
      3. Background
      4. Knowledge Management
      5. Case Studies
      6. Discussion
      7. Conclusion
      8. Future Research Directions
    3. Chapter 3: Moving Wikis Behind the Firewall
      1. Abstract
      2. Introduction
      3. The Case Of Jpl Wired
      4. The Genesis Of Jpl Wired
      5. Organizational Acceptance Of Jpl Wired
      6. The Case Of The Stmc Review Site
      7. The Genesis Of The Stmc Review Wiki
      8. The Stmc Review Wiki In The Context Of The Work Processes
      9. Work-Wiki As Artifact
      10. Discussion
      11. Intrapedias Vs. Work-Wikis
      12. Paradigm Shifts And Adjustments
      13. Future Research Directions
      14. Conclusion
    4. Chapter 4: Social Networks and Knowledge Management
      1. Abstract
      2. Introduction
      3. Social Networks: An Overview
      4. Virtual Environments As Part Of Social Networking: Second Life As A Case Study
      5. Knowledge Management And Social Networking In Organizations
      6. What Knowledge Management And Social Networking Mean For Library Organizations
      7. Benefits Of Social Networking On Knowledge Management
      8. Disadvantages Of Social Networks On Knowledge Management
      9. Conclusion
      10. Appendix 1: Links Used
      11. Appendix 2: List Of Few Sn Tools And Services
      12. Appendix 3: Screenshot From Second Life
    5. Chapter 5: Web 2.0 Social Networking Technologies and Strategies for Knowledge Management
      1. Abstract
      2. Introduction
      3. Web 2.0
      4. The Technology Behind Web 2.0
      5. Drawbacks Of Web 2.0
      6. Social Networking
      7. Social Networking And Knowledge Management
      8. Limitations And Concerns
      9. Discussion And Suggestion
      10. Conclusion
    6. Chapter 6: Competence Management over Social Networks Through Dynamic Taxonomies
      1. Abstract
      2. Introduction
      3. Background
      4. The Social-Crai Model
      5. Dynamic Taxonomies
      6. A Complete Example
      7. Conclusion
  8. Section 2: Business implications of KM 2.0
    1. Chapter 7: Knowledge Sharing in the Age of Web 2.0
      1. Abstract
      2. Introduction
      3. Renewing Knowledge Sharing Through Web 2.0 Tools
      4. Rethinking Knowledge Sharing 2.0 In Terms Of Social Capital
      5. Schlumberger: Enhancing Knowledge Sharing 2.0 With Social
      6. Conclusion
    2. Chapter 8: Strategic Knowledge Management System Framework for Supply Chain at an Intra-Organizational Level
      1. Abstract
      2. Introduction
      3. Background: Defining Knowledge Management System For Supply Chain
      4. Choice Of Methodology: Action-Research
      5. Diagnosis Phase
      6. Therapeutic Phase
      7. Lessons Learned
      8. Conclusion And Future Research Paths
    3. Chapter 9: Web 2.0 and Project Management
      1. Abstract
      2. Introduction
      3. Culture, Technology And The Possibility Of Collective Reasoning And Knowledge
      4. Whats Is In The Web 2.0 To Help Managing Projects?
      5. The Brazilian Panorama Of Project Management
      6. Summarizing The Framework For Our Analysis
      7. Cases Of Our Experience
      8. Conclusion
    4. Chapter 10: The Evolution of KM Practices
      1. Abstract
      2. Introduction
      3. The Nissan Keiretsu: An Historical Retrospect
      4. From Nissan To The Renault-Nissan Alliance
      5. The Evolution Of The Strategic Alliance: Towards New Km Practices?
      6. Main Lessons And Future Research Directions
      7. Conclusion
    5. Chapter 11: KMS for Fostering Behavior Change
      1. Abstract
      2. Introduction
      3. Theoretical Framework
      4. Knowledge Perspective
      5. Virtual Communities
      6. Microsoft Hohm
      7. Explicit Knowledge
      8. Tacit Knowledge
      9. Discussion
      10. Conclusion
  9. Compilation of References
  10. About the Contributors
  11. Index