Suggested Reading

Books and Papers

Davenport, T. A., J. G. Harris, and R. Morison. Analytics at Work: Smarter Decisions, Better Results. Boston: Harvard Business School, 2010.

Debevoise, T. Business Process Management with a Business Rules Approach: Implementing the Service Oriented Architecture. Lexington, VA: Tipping Point Solutions, 2007.

Debevoise, T. and R. Geneva. The Microguide to Process Modeling in BPMN: How to Build Great Process, Rule, and Event Models. Lexington, VA: Tipping Point Solutions.

Fausett, L. Fundamentals of Neural Networks: Architectures, Algorithms and Applications. Upper Saddle River, NJ: Prentice-Hall, 1994.

Gilovich, T., D. W. Griffin, and D. Kahneman. Heuristics and Biases: The Psychology of Intuitive Judgment. New York: Cambridge University Press, 2002.

Graham, I. Business Rules Management and Service Oriented Architecture: A Pattern Language. Chichester, UK: John Wiley & Sons, 2006.

Harmon, P. Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals, 2nd edition. Burlington, MA: Morgan Kaufmann Publishers, 2007.

Konnersman, P. M. Decision Process Specification: A Process for Defining Professional and Managerial Work Processes. Portland International Conference on Management of Engineering and Technology, July 27–31, 1997, Portland, Oregon.

Kruchten, P. The Rational Unified Process: An Introduction, 3rd ed. Boston: Addison-Wesley, 2003.

Morgan, T. Business Rules and Information Systems: Aligning IT with Business Goals ...

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