USING GREEN LIGHT THINKING
When the author arrived at Suzanne Alcott’s office, he found a bright, energetic young woman who was excited to share her story with him.
“Phil always sends people to me nowadays when he wants to illustrate a change from a negative to a positive mind-set,” she said with a good-natured laugh.
“I’m eager to learn about it,” said the author.
“As I’m sure Phil told you, I was the wet blanket on every new idea. I went way beyond the typical job description of a skeptical chief operating officer. Luckily, at the end of my first year, Phil had a pull-no-punches performance review meeting with me.”
“Pull no punches?” the author said quizzically.
“Yep,” said Suzanne. “He was very caring but frank and direct. He said, ‘Suzanne, ...
Get Know Can Do! now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
