Know Can Do!

ACKNOWLEDGMENTS

We give our wholehearted praise and acknowledgment to

Margie Blanchard and Garry Demarest, who taught us about one-on-ones;

Margie Blanchard, Eunice Parisi-Carew, Lily Guthrie, Francisco Gomez, and Jason Arnold for teaching us about the power of the Office of the Future;

Scott Blanchard and Madeleine Homan for what they taught us about the importance of follow-up coaching;

Edward deBono for his six hats philosophy of conceptual thinking and his idea that it’s better to focus on one kind of thinking at a time;

Paul Hersey for his early recognition of Ken’s writing ability and for teaching us about the levels of change;

Wendy Wong for coming up with a great title;

Raz Ingracsci and The Hoffman Process for teaching us the ...