Chapter 5. Creating a Customer Banking Portal

Let us assume a fictional bank, referred to as MyBank, for the purpose of developing the customer banking portal in this and the next two chapter. The governance board of MyBank has decided that its time the bank goes digital. The board wants the bank to maintain market relevance by offering online services to its members. It wants to provide its members with an easy to use, responsive, rich, and secure online portal. The CIO of MyBank has contacted you to develop the online portal. The CIO wants to take an iterative approach to developing this application, and has given you the following user stories to implement for the first release:

  • As a member, I want to easily navigate between different features ...

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