Killer Analytics: Top 20 Metrics Missing from your Balance Sheet

Contents

Foreword

Preface

Acknowledgments

Introduction: What Are Predictive Analytics?

Part One: Operational Analytics

Chapter 1: The Innovation Index

What Is Important about Innovation?

Types of Organizations Where This Metric Is Appropriate

How Does This Impact Performance?

Mostly Worthless Innovation Metrics

Cost and Effort to Measure

How Do I Measure It?

Formula and Frequency

Variations

Targets and Benchmarks

Benefits of Data

Note

Chapter 2: The Supply Chain Index

Types of Organizations Where This Metric Is Appropriate

How Does This Impact Performance?

Cost and Effort to Measure

How Do I Measure It?

Formula and Frequency

Variations

Targets and Benchmarks

Benefits of Data

Chapter 3: The Project Management Index

Types of Organizations Where This Metric Is Appropriate

How Does This Impact Performance?

Cost and Effort to Measure

How Do I Measure It?

Process and Churn: Two Additional Metrics to Consider in a Project Management Analytic

Measuring Risk on Projects

Variations

Formula and Frequency

Targets and Benchmarks

Benefits of Data

Chapter 4: The Enterprise Excellence Index

Why Trash All These Sacred Cows?

Types of Organizations Where This Metric Is Appropriate

How Does This Impact Performance?

Cost and Effort to Measure

How Do I Measure It?

Knowledge Management Metrics

Lean or Six Sigma Metrics

Formula and Frequency

Variations

Targets and Benchmarks

Benefits of Data

Note

Chapter 5: The Risk Index

Types of Organizations Where This Metric Is Appropriate

How Does This Impact Performance? ...