PART EIGHT

Self-confidence and stress management

If you act confidently, people will treat you as though you are confident and doors will open for you. Aggressive people at work will prey on those who appear to lack confidence. Some people have innate confidence, some build that confidence and some simply pretend to be confident. Your starting point doesn’t matter too much – you will be more credible as a manager if others believe that you have confidence (tempered with humility and never spilling over into arrogance).

Work can be hugely stressful and often our reaction to stress is to work even harder. We are at our best when we have sufficient stress to give us a little ‘edge’, but not so much that it cripples us. In this part you will find ...

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