Publisher’s acknowledgements

We are grateful to the following for permission to reproduce copyright material:

Figure on page 173 adapted from ‘Strategies of diversification’ Harvard Business Review, 25(5), 113–25m Sept–Oct (Ansoff, I. 1957); Figure on page 175 adapted from The BCG Portfolio Matrix from the Product Portflio Matrix, © 1970, The Boston Consulting Group; Figure on page 182 adapted from ‘Attractive quality and must-be quality’, Hinshitsu: The Journal of the Japanese Society for Quality Control, April, 39–48 (Kano, N., Seraku, N., Takahashi, F. and Tsuji, S. 1984); Figure on page 185 adapted from ‘Structure is not organization’, Mckinsey Quarterly (Waterman, R.H., Peters, T.J. and Phillips, J.R. 1980); Figure on page 187 adapted from ...

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