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Capacity analytics
What is it?
Capacity analytics seeks to establish how operationally efficient individual employees are.
Taking into account administration time, travel time, etc., a consultant may have 30 potential ‘billable hours’ per week and capacity analytics would determine how many of those 30 potential billable hours are actually billed out to clients and, therefore, how much additional capacity he or she still has for more work.
Why does it matter?
Capacity analytics matters because it affects revenue.
If you don’t know what your people are doing and how many billable hours they are actually billing for then you can’t manage that employee capacity more appropriately. If one consultant is at full capacity then he or she should ...
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