Credits
Page 80: Pablo Picasso quote—Copyright © 2007 Estate of Pablo Picasso/Artists Rights Society (ARS), New York.
Page 88: Figure 4.1—The berry-picking model—Used with permission.
Page 247: Figure 9.1—Sense-making—From Dervin and Frenette. Copyright © 2003 Hampton Press. Used with permission.
Page 253: Figure 9.2—A before/after visualization of downtown Kirkland, Washington—Courtesy of and used with the permission of Eric Horvitz.
Page 264: Figure 9.6—Affinity diagramming method—From Bondarenko and Janssen, April 2005. Used with permission.
Page 265: Figure 9.7—Mind map—Courtesy of Aranya.
Page 267: Ossie Davis quote—Used with permission from Perseus Books.
Page 287: Figure 10.2—The Taskmaster prototype user interface—Courtesy of Victoria ...
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