Chapter Three A framework for personal information management

PIM activities are an effort to establish, use, and maintain a mapping between information and need. Finding and re-finding activities move from need to information. Keeping activities move from information to need. Meta-level activities focus on the mapping itself. In an ideal of PIM, we see everything more clearly: where we are now, where we want to be, and how we can get there. We get to our goals faster, with greater comfort—our way and not the way of the road.

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