Contributors

Olle Bälter

Royal Institute of Technology, Stockholm, Sweden

Olle Bälter became known as “Mr. Email” in Sweden in 2002 after a popular book based on his doctoral thesis was published. It has advice on how people can improve their email situation. Olle is currently an associate professor and vice dean of education in the School of Computer Science and Communication at the Royal Institute of Technology.

Bob Boiko

University of Washington, Seattle, WA

Bob Boiko is the author of The Content Management Bible and the new book Laughing at the CIO: A Parable and Prescription of IT Leadership. He has almost 20 years of experience designing and building web, hypertext, and multimedia systems and tools for some of the world’s top technology ...

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