Preface
It's just an ordinary day at work for Lisa, the project leader. Already, at the parking place outside the office she meets Ted, the marketing manager. In his normal irritating way, he asks for the project status. Lisa answers with the normal "Fine" and doesn't give any more details. After three years of working with Ted, she knows that this is just his way to start a normal conversation, the request for changed requirements. That's exactly what happens today as well, as usual.
"We met some customers yesterday and they were very clear that some changes were absolutely needed", he started.
Lisa knows there was no point in arguing.
"OK", she said, "what kind of changes are we talking about?"
"Nothing big, just some adjustments. I will pass you ...
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