Chapter 7. Days 16-29 – Improving Your Process
Yesterday, you started applying Kanban to your process. That means you have agreed to pursue evolutionary change and you are encouraging acts of leadership at all levels. Today is the day to start changing, not just because you should change, but because you and your organization see the benefit of changing. To get inspiration for what to change, we will continue the value stream map, find ways to measure our performance, and look for different kinds of demand. It might be hard to know in advance what changes are good and which are not. To help us figure this out, we take help from Edward Deming and his PDCA.
Edward Deming and PDCA
Edward Deming (1900-1993) was an American professor of statistics at ...
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