Contacting JTAC

For technical assistance issues:

  • Phone (toll free, United States, Canada, and Mexico): Call 1-888-314-JTAC (1-888-314-5822).
  • Phone (outside the United States): Call 1-408-745-9500.
  • Web: For Case Manager, visit www.juniper.net/cm (requires login).

Juniper doesn't permit opening JTAC cases via e-mail. For a listing of local telephone numbers, visit www.juniper.net/support/requesting-support.html.

Get Junos® OS For Dummies®, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.