Contacting Customer Care

For nontechnical customer assistance issues:

  • Phone (toll free, United States and Canada): Call 1-800-638-8296 and select Option 2 for Customer Care.
  • Phone (outside the United States): Call 1-408-745-9500 and select Option 2 for Customer Care.
  • Web: Open a “Customer Care Case” via the CSC Case Manager at www.juniper.net/cm/case_create_customer_care.jsp.

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