Judgment Calls

Conclusion

Final Reflections and Some Implications for Tomorrow's Leaders

WE DEVELOPED THE stories in this book to highlight an underappreciated dimension of decision making—organizational judgment. As we first argued in the introduction, we were guided by the belief that the traditional paradigm of decision making—where an all-seeing and wise CEO “makes the call” alone—is being superseded by more participative and data-intensive approaches, and therefore that this concept and capability is something every leader today can benefit from. We think that more decision making will be made in this way in the future—and is already being made this way—because of the changing context in which all organizations now operate. Today's global economy and ...