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Joomla! Web Security: Secure your Joomla! Website from Common Security Threats with this easy-to-use Guide by Tom Canavan

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Developing Procedures Based on Policy to Respond to Incidents

If your hosted site were to go dark suddenly, what would your response be? Do you have a policy that dictates such events?

Your policy in this case would be to take whatever action you deem appropriate for a multi-hour outage. This may be something as follows:

  1. Determine if we are dark (out of service)

  2. Determine the root cause of failure (power outage at D/C)

  3. Determine what the ETTF (estimated time to fix, none at hour “X”) is

  4. Determine whether the ETTF is within your set standard (1 hour, 2 hours, and so on)

  5. Activate recovery plan if the ETTF is beyond standard

Your procedures are just that: They are yours. If you can withstand a 24-hour outage without a problem, then that is something. ...

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