PART THREE
Managing the Business
There are many paths to the top of the mountain, but the view is always the same.
Chinese proverb
All organizations, like Tolstoy's happy families, do look like each other – especially when you reach their summits. Walter Bagehot, a nineteenth-century banker, economist and journalist famous for his insights into economics and political questions, understood this well:
The summits of the various kinds of business are, like the tops of mountains, much more alike than the parts below – the bare principles are much the same; it is only the rich variegated details of the lower strata that so contrast with one another.
But it needs travelling to know that the summits are the same. Those who live on one mountain believe ...
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